Welcome to our new Virtual Store
9/10/2020-WE WILL BE OUT OF TOWN UNTIL THURSDAY 9/17/2020. ANY ORDERS PLACED DURING THAT TIME WILL BE PROCESSED ON THE 17TH. IF YOU HAVE ANY QUESTIONS, YOU MAY EITHER EMAIL US OR CALL US, WE WILL BE MORE THAN HAPPY TO ASSIST YOU.
THANK YOU FOR YOUR BUSINESS AND STAY SAFE
AS THIS VIRUS CONTINUES TO CAUSE HAVOC TO THE COMMUNITY, AND FAMILIES AROUND US, I WANTED TO GIVE YOU AN UPDATE ON HOW WE WILL BE PROCEEDING OVER THE NEXT FEW WEEKS. AS OF RIGHT NOW WE ARE NOT OPEN FOR WALK IN TRAFFIC. WE WILL CONTINUE AS WE HAVE OVER THE PAST FEW MONTHS, TAKING AND FILLING YOUR ON-LINE ORDERS. WE WILL ALSO ASSIST WITH ANY QUESTIONS THAT YOU MIGHT HAVE OVER THE PHONE.
TO GIVE YOU A LITTLE BACKGROUND ON THIS DECISION, - AS SOME BUSINESSES ARE OPENING, WE HAVE BEEN TRACKING, THE STATE AND HAMILTON COUNTY DAILY WITH VIRUS OCCURENCE AND FATALITIES. I WILL ATTEMPT TO POST THE SPREADSHEETS ON THE WEBSITE FOR YOU TO VIEW SO YOU CAN SEE THAT THE TREND IS MOVING IN A UPWARD SPIKE DIRECTION RATHER THAN A PLATEAU OR DOWNWARD MOVEMENT.
UNTIL WE SEE THE PLATEAU, OR DOWNWARD MOVEMENT ON THE GRAPH, WE ARE NOT COMFORTABLE OPENING THE STORE, FOR WALK-IN TRAFFIC. WE HOPE THAT YOU UNDERSTAND THAT THIS IS FOR YOUR PROTECTION. WE ARE IN A BUILDING THAT HAS 3 FLOORS OF OFFICES, AND OCCUPANCY OF OVER 150. BY OPENING THE SHOP AT THIS TIME, WE WOULD BE EXPANDING YOUR EXPOSURE BEYOND OUR CONTROL.
WHEN WE SEE THE PLATEAU DEVELOP AND BEGIN TO TREND DOWNWARDS, WE WILL OPEN FOR APPOINTMENTS ONLY, AND AT THAT TIME WE WILL REQUIRE MASKS AND WE WILL BE TAKING TEMPERATURES UPON YOUR ARRIVAL.
FOR LOCAL CUSTOMERS THAT WOULD LIKE DELIVERY OF YOUR ORDER, WE CAN DELIVER, OR ARRANGE FOR YOU TO PICK UP AT THE BUILDING LOCATION, TO AVOID THE SHIPPING CHARGE. WE WILL BE SHOWING THIS AS AN OPTION ON THE WEB SITE SHORTLY. THIS DELIVERY IS ONLY APPLICABLE, IN THE OHIO AREA AT THIS TIME, AND LIMITED TO HAMILTON COUNTY, WARREN COUNTY, CLERMONT COUNTY, AND BUTLER COUNTY. WE RESERVE THE RIGHT TO ADD A SMALL DELIVERY CHARGE TO THE ORDER DEPENDING ON THE LOCATION.
WE ARE ALSO EXPANDING OUR WEBSITE, CONSTANTLY, TO ASSIST YOU WITH YOUR ORDERS. WE ARE ADDING KITS, AND OFFERING DISCOUNTS WITH THE PURCHASE OF THE FULL KIT.
WE HAVE FIBER DISCOUNTS THAT HAVE BEEN ADDED IN THE AREA OF THE SPECIFIC FIBER, THESE ARE IN MOST CASES OLDER DYE LOTS, OR DISCONTINUED COLORS.
WE HOPE WE HAVE ANSWERED QUESTIONS, THAT YOU MIGHT HAVE, AND THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING, AND AGAIN STAY SAFE
PLEASE NOTE : COVID-19 UPDATE & CHANGES TO OPERATIONS IN GENERAL-THE SHOP WILL BE CLOSED-FOR DAILY TRAFFIC DUE TO THE VIRUS. WE WILL CONTINUE TO PROCESS ON LINE ORDERS AND ANSWER ANY QUESTIONS THAT YOU HAVE.
SPECIFICALLY WE ARE PACKING ALL ORDERS WITH GLOVES, TO ENSURE ADDITIONAL PROTECTION FOR YOU. AS OF THIS POINT WE HAVE NO ONE IN OUR IMMEDIATE CIRCLE WITH THE VIRUS. IN THE EVENT THAT THIS SITUATION CHANGES, WE WILL ADD AN UPDATE HERE ON THE WEBSITE, AND STOP ALL SHIPMENTS ENTIRELY.
THANK YOU FOR YOUR UNDERSTANDING, AND PLEASE STAY SAFE.
Our physical location is in Mason Ohio (approximately 20 miles north of downtown Cincinnati) If you need directions, we will provide those to you below, and feel free to call us at the shop and we can direct you to us from anywhere in the city.
As many of you know, our hours have changed over the past year, typically they are 11-4 Monday thru Saturday. In addition, I also take care of my 91 yr. parents. As my dad suffered a stroke almost a yr ago- (12/2018) this has brought about a variety of challenges that many of you are aware. As a result, the hours are somewhat tentative, as I am frequently called away for emergencies, that arise. As many of you also remember this began to occur while the shop was still in Madeira, and was one of the major reasons for the move, and downsize to this location. My request to accommodate my customers in the best way possible is to please contact me in advance of stopping by the shop. I always love to have customers drop in, but I would feel bad to have any customer drop by just to find that I am not here. Phone is 513-271-2712, and if I know you are on your way, I can let you know my schedule, or make arrangements to be here for you.
Fibers on the website We will focus on growing a large fiber stock which will continue to be enhanced over time. If there is a fiber that you have been looking for check with us, we may have in on our plan to stock, list - or we may add to that list for you.. With all special orders we will require a deposit that is non refundable.
Also as you are looking at the fibers on the site, the pics will show the fiber, and if there is a price not showing below that individual color, that is the quick way to indicate that the color is out of stock. If that is the color you want, please let me know, and if it is not on order, I am more than happy to order for you, and ship to you as soon as it arrives.
Paternayan update; Also as many of you are aware, the company that has been producing Paternayan over the last 8-10 years, is out of production. Several months ago, they notified us that they were looking for either a buyer or partner. Since that time their website has also been taken down. I do still have a huge inventory of the product and it is going fast. So if you have any desire for the product, please contact me, I will probably not be putting this on the website, as it will most likely be going too fast to put on the site. Replacement- is Colonial Persian; Their product has been in production for years and is almost identical as the Paternayan, with the same number range. They do not have extensive color range as Paternayan, and there have been some complaints about the whites. This product will be placed on the website, and any questions that you have regarding this product, please feel free to contact me directly. You can also go directly to Colonial Needle, then threads, then Colonial Persian to see the color range. As of this point, they are not offering a printed color card. I will update this information here as it is available.
Canvases-on the website- We will sell Harper's from the site-as well as canvases that are part of our current stock.
In regards to Harper's- we show the entire line- but due to the # that we sell we do not list what is in stock on the website. What is important for you to know - When you order, we may have the canvas in stock, and if we do, it will be shipped immediately. (you will receive confirmation of your order)-. If it is not in stock it will be ordered immediately, from the vendor. When the order is placed we will receive some idea as to the time frame on your delivery. With the Harper's this time frame can be narrowed if they have one in their stock. If they do not and one must be painted, then your delay may be extended out to approx. 6 weeks.
With all orders we will take a deposit which is non refundable. We will also communicate with you as to the status of your order as often as you wish, via email or phone, please just let us know what makes you feel most comfortable.
Trunk of Treasures Canvases on the Website-these will be loaded into categories by type of item, (ie. cross stitch, then into categories such as with or without fibers, started or not, completed, etc.
Directions to the Mason Location; from the downtown area;
Travel north in I-71 exit on Fields-Ertel Rd Exit #19 (I know you all hate this exit) -but take the new exit- the Mason-Montgomery North exit, which is the loop that puts you on Mason-Montgomery Rd. north. Continue north, past the Hobby Lobby on the right, the Deerfield Twnshp shopping area with the Wholefoods and Dicks on the left, and the P&G on the right. Next on the left is the strip mall with the Kroger and the Joanne's. The next intersection is Socialville-Foster Rd. On your right at that intersection is the Tide Drycleaners, then Walgreens, then UDF at the far rt corner of the intersection. At this point it is best to be in the left lane. The next light is Cedar Village Dr, here you will turn left, and you will immediately see 2 3-story buildings on the right that are red brick with the CMC logo. Our building is the one closest to the lake, and the 1st one as you turn into the parking lot, or the one to your right. As you enter the building, the elevator is straight ahead, and go to the third floor. Upon leaving the elevator, go to the right, and we are at the end of the hall on your left. WE LOOK FORWARD TO SEEING YOU SOON!!!